Great Places to Find Tips

Happy Administrative Professionals Day, one and all! If you’re working in an office, may your boss gift you something great today. If you’re working for yourself, don’t forget to spoil yourself just a little. You deserve it! I’m more or less still in the research phase of my budding career. There’s a heck of a lot to learn! Here are some of the places I’ve found that really hit the spot. Becoming a Virtual Assistant (Home Working Mom) This was the first site I looked into, and I felt it a wonderful introduction to the field. This one really points you in the right direction, but it’s really just the bones of your search just to get the initial feel for where to go next. Horkey Handbook I can’t say enough good things about this particular site. The author of the site has this comforting writing style that makes everything she has to say a joy to read. Also, she has a bunch of wonderful free lessons for all budding VAs out there you should definitely check out. ┬áThere is also a very lively forum to join up to get more information from others in the field. We’re in this […]

The Beginning of a Journey

A few days ago, I had a realization. For years I’ve struggled exactly what I wanted to do as a career. Ten years ago, I began my very first “real” career in a call-center of a prestigious hospital in Baltimore. You learn a lot from dealing with call-center work. You learn how to talk to people, which may be one of the most important skills I’ve learned in all those long years in my cubicle. On the phones, you have to manage their worries and doubts and help them make the right calls when it comes to their care. It can be kind of scary on the agent’s end because, basically, you’re holding a part of their lives in your hands. There are other aspects to working in healthcare built for growth. If you aren’t aware, health insurance in the USA is…complicated, to say it nicely. There are so many policies to learn, especially since each one is a little different. Or a lot, depending on what kind of plan it is. ┬áPlus, patients are generally unaware of what their policies hold for them so you have to teach them. And you have to be very patient while you’re doing […]