The Beginning of a Journey

newlogobanner1A few days ago, I had a realization.

For years I’ve struggled exactly what I wanted to do as a career.

Ten years ago, I began my very first “real” career in a call-center of a prestigious hospital in Baltimore. You learn a lot from dealing with call-center work. You learn how to talk to people, which may be one of the most important skills I’ve learned in all those long years in my cubicle. On the phones, you have to manage their worries and doubts and help them make the right calls when it comes to their care. It can be kind of scary on the agent’s end because, basically, you’re holding a part of their lives in your hands.

There are other aspects to working in healthcare built for growth. If you aren’t aware, health insurance in the USA is…complicated, to say it nicely. There are so many policies to learn, especially since each one is a little different. Or a lot, depending on what kind of plan it is.  Plus, patients are generally unaware of what their policies hold for them so you have to teach them. And you have to be very patient while you’re doing that.

I can honestly say that all those days I sat in my cubicle, helped me grow as a person. I feel like I’ve learned a lot officemeabout keeping organized with thoughts and paperwork since lives could be held in the balance.

However, after all these years, I feel the need to do something different.

“Office work” has become a thing of second nature for me. Customer service, patient registration, filing, paperwork, faxing, word processing…These are a few things I can just do. Unfortunately, it leaves me feeling as though I am not growing.

So, I thought to myself, what do I want to be? I have more than enough office training, and I know I can use that to my advantage. I just needed to figure out what I am passionate about and how to integrate my current skills into it.

My major interest is the Internet. I enjoy social media and blogging. Creating content, managing my blogs, figuring out marketing and researching the niches I’m interested in. I love learning how to piece all the back-end parts to having an online presence together. These are things that make me happy and fulfill me.

When I considered this further, I realized my current skills and my interests mesh pretty well together. I would be happy doing administrative services for bloggers and businesses. That’s where I need to be and what I’m meant to be doing.

Everyone deserves a chance to do what she is passionate about, and this is it for me.

Virtual Assisting is a budding journey for me. If you’re looking for someone to help you with your online business or blog who will be just as passionate about your work as you are, I am the woman for your job. If you aren’t sure right now, but you’d like more information, contact me. I’d love to hear from you.

Other than that, please check back every now and again on this blog. Since this is a learning experience for me, I will be posting my adventure to perhaps convince someone else to follow his or her dreams.

—Virtually yours, Erica Beale

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